Assistant Professor& Chair, Center for Teaching Chinese as a second Language& Chair, Center of International Affairs, Office of International and Cross-Strait Affairs
Chen,Y.H., X.Wang, S.C.Tsai and Ingrid Teng(2012). Does Delighting Customers to Inspire Loyalty Moderated by Lodging Motivation?- A Case Study on Five-Star Hotels in Mid-Taiwan. IEEE International Conference on Industrial Engineering and Engineering Management,41-45. Hong Kong.(EI Compendex)